Microsoft Dynamics 365

Microsoft Dynamics 365

Dynamics 365 is Microsoft’s new offering of business software in the cloud. The solution brings together the best of CRM and ERP cloud offerings into one cloud service with a purpose-built app for each key business process. This means you can break down the silos between your business processes and applications, driving intelligent decisions and outcomes.

Dynamics 365 provides a modern and familiar experience, whilst giving you the flexibility to purchase the solutions you need. This means you can work smarter and faster with applications that you can build on as your business grows. The ability to access your apps in the Cloud means employees have access to the software from any connected device, in any location, at any time.

As an accredited Microsoft partner and Dynamics provider, PCR can help design, implement and support your Dynamics 365 applications. Contact us today to find out more.

Microsoft are also currently running a free 30-day trial of the software. If you are interested in signing up and seeing how Dynamics 365 could help your business, please get in touch.

Microsoft Dynamics 365

7 Key Apps of Dynamics 365


Grow your small to medium-sized business with a complete business and financial management solution.


Sell more by bringing digital intelligence into every deal, allowing you to predict customer needs and deliver a personal relationship to build revenue.


Bring together your marketing content, data and processes to deliver engaging customer experiences across all touchpoints.

Customer Service

Improve customer service by providing a single, unified business experience that increases loyalty.

Field Service

Improve service calls and increase customer satisfaction with intelligent scheduling, native mobile support and remote asset monitoring.

Project Service

Run your project-based business more effectively by bringing together people, processes and automation technology.


Make smarter decisions with a complete set of enterprise resource planning (ERP) tools for global visibility and scalability.

More about Dynamics 365

Microsoft Dynamics 365 provides a completely customisable and flexible solution to support the activities that help business growth. As a Cloud solution, it offers businesses simple and flexible licensing. You can choose between single role-based Apps or Plans that deliver packaged apps. You can also opt for Full or Light use and the Enterprise or Business edition depending on the size of your business.

  • Dynamics 365 Business Edition: aimed at SMBs with less than 300 employees, includes the Financials, Sales, Marketing and Customer Service modules.
  • Dynamics 365 Enterprise Edition: aimed at companies larger than 300 employees, includes the full suite of apps.

Dynamics 365 also incorporates business intelligence tools like Microsoft Power BI and Cortana within your business processes, enabling you to monitor and report in real-time.

With Microsoft UK data centres in London and Cardiff, Dynamics 365 (and Office 365) offers the reassurance of data residency, whilst delivering the world-class reliability and performance of the Microsoft cloud.

Existing Microsoft Dynamics CRM users can continue using and licensing CRM as they do now. Upon renewal, you will receive special transition pricing that will facilitate your move to Microsoft Dynamics 365. Find out more by reading our blog; How Dynamics 365 affects existing customers or contact us to discuss your options.

Microsoft Dynamics 365


Microsoft Dynamics 365 – Redefining Productivity for your Business


Max Somper Metamark

PCR are very much on the same page as ourselves. They're very flexible, pragmatic about response, efficient, and they've always been the best choice for us as a business.

David Stocker Kingfisher Inks

We can always depend on PCR to offer us excellent service in terms of support for Pegasus and our IT network. Their advice is always tailored to our requirements and situation, and we can rely on them to ensure that it is the best solution for us.

John Higgins Duchamp

We would recommend PCR as a good IT support partner to have on a day-to-day basis and for practical advice.

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