Pegasus Opera II Sales Pipeline Management

In today’s hectic business environment, employees need more tools and information to win new customers and manage existing customer relationships.

Opera II with Sales Pipeline Management (SPM) provides a complete end-to-end solution to help businesses develop more profitably and increase customer satisfaction by promoting long-term relationships.

SPM is a fully integrated module of Opera II that gives you clear visibility into all stages of the sales process. From the first point of contact, you can manage prospects, convert prospects to customers, manage the customer relationship, report on their profitability and increase your business potential with them, all from one solution.

New Business

Opera II SPM allows you to capture prospect and contact information, identify the opportunity and closure probability, manage the relationship process through the entire sales cycle, report on their profitability and increase your business potential with them, all from one complete solution. The sales cycle can be a long and complicated process and it’s easy to lose prospects in the sheer volume of activity your sales and marketing people are generating in order to find new customers. Opera II SPM helps to streamline your procedures and manage the progression from prospect to customer, so that you will never lose sight of an opportunity or customer again.

Intelligent Forecasting and Reporting

The ability to track opportunities and accurately forecast against them is essential to business growth. At the touch of a button, Opera II SPM builds a full, clear picture of the sales pipeline and the value of those opportunities through the sales funnel, broken down by owner, contact, referral method, sales type and area.

The powerful reporting ability of XRL combined with intelligent alerting allows you to report on all aspects of the sales cycle and analyse any other area of the business using Microsoft Excel. The ability to win new customers and successfully manage existing ones is an essential part of growth. Opera II SPM provides a complete end-to-end solution to help businesses develop more profitably and increase customer satisfaction by promoting long-term relationships.

Total Accountability

Once a prospect becomes a customer, Opera II can convert the record into an account so you can immediately process orders against them, or convert quotes to orders in Sales Order Processing. The cycle is completed with the ability to continue to log activity such as mailings, conversations, tasks and promotions to existing customers in order to manage these more effectively.

Remote Access

When your sales team is out on the road, it is essential to be able to manage SPM data on the move. SPM Remote allows users to download data on to their laptop which can be controlled by entering the criteria required. Users can edit and amend contact details and histories, then synchronise the changes back to the central office via the Internet.

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