Microsoft Dynamics CRM
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How CRM can benefit your business
For many businesses, CRM systems have demonstrated clear and tangible benefits, by providing immediate value to the sales and customer service departments. A suitable CRM system can benefit your company in a number of ways:
- Improve Sales Team Productivity – Get your sales teams productive quickly with a familiar interface in CRM 2011, that is fully integrated with Microsoft Office, and embedded within Microsoft Outlook. Reduce the burden of repetitive tasks that can disrupt sales processes. A CRM solution can streamline pricing, proposal generation, and order processing, meaning sales teams can focus their efforts on productive tasks.
- Strengthen Customer Relationships – CRM systems provide valuable insights into your customers, improving your reach within organisations, and providing a single view of all customer interactions. Dynamics CRM allows you to effortlessly track all activities, offers, orders and relationships associated with your account to ensure a timely response to customer queries.
- Enhanced Marketing Communications – Fully harness the potential of your customer base. Create marketing material quickly with a flexible, easy to use solution. Create campaigns, and monitor their effectiveness and ROI. Integrate your email marketing systems to improve efficiency by maintaining lists in one manageable solution.
- Centralising data improves accuracy and saves time – By centralising your data into one, manageable and secure system, your data will be more accurate and more productive.
- Reporting and Analysis – Remove the guess work from sales and marketing results, by using pre built reports and graphs within CRM. Accurately report on activity and results within your CRM system.
Why choose PCR?
Dynamics CRM 2011 is very easy to use, and is highly configurable, and can be customised exactly to your requirements. PCR have partnered with Microsoft for many years, and have a proven track record in understanding our clients requirements, and implementing a tailored Microsoft Dynamics CRM solution. We have worked with many companies large and small, with on-premise deployments, and also CRM Online (the cloud based edition). If you are looking for assistance or support with your Dynamics CRM system, then please call us on 020 8681 0000. If you are looking to invest in a CRM system, then contact us, and we can discuss how CRM 2011 can fit your requirements.
Why Dynamics CRM 2011?
Dynamics CRM is used by over 2 million users worldwide. Dynamics CRM is an affordable CRM solution, that includes a full suite of modules for sales, marketing, and after sales customer service. Dynamics CRM delivers a set of easy to use tools, to enable users to achieve higher sales, and achieve efficient, consistent customer service. Available in either a browser application, or embedded within Microsoft Office Outlook, Microsoft Dynamics CRM can help you attain rapid user adoption, increase revenue and achieve a fast return on investment.
Dynamics CRM is available as an on-premise solution, or as a cloud based, hosted solution (CRM Online). Launched in 2011, CRM Online is popular with businesses of all sizes, providing quick access to the system, without the traditional IT overhead. There are no set up fees, no server infrastructure required, the system can grow with you and can be set up within 24 hours. We can offer a free 30 day trial for CRM Online, allowing you to see for yourself just how intuitive and easy Dynamics CRM is to use.
Organisations of many sizes, and in a wide variety of industries choose to invest in Dynamics CRM, to enable them to provide better customer service, and automate many tasks within Sales and Marketing departments.
