IT Support &
Business Software

6 Reasons to consider IT Outsourcing


As businesses continue to drive down costs and increase competitiveness, a question we’re often asked is why IT outsourcing is a valid alternative to in-house IT. To answer this question, we’ve prepared the following list of benefits of outsourced IT.

Benefits of IT Outsourcing

  • IT-outsourcingLower costs: The average salary of an in-house IT Manager is circa £30-£40k per annum. Added to this are recruitment costs, training and employee benefits. Outsourcing eliminates these costs and replaces them with a predictable monthly IT running cost.
  • Access to skills: The skillsets required to manage today’s technology are diverse. Finding these skills in one individual can be difficult and expensive. Outsourcing provides you with a team of accredited and trained engineers, without the worry of covering sick days or holidays.
  • Improved reliability and performance: Clearly defined SLAs and more proactive management should result in a better quality service, more reliable IT systems and less downtime. Outsourcing allows your staff to focus on their core roles without being distracted by IT niggles, thereby increasing productivity.
  • Increased competitiveness: Small businesses often lack the budget or skillset to implement large IT systems, particularly compared to larger businesses. Outsourcing helps to level this playing field by giving small businesses access to a broad range of resources and the latest Cloud technologies.
  • Focus on Running your Business: Outsourcing frees up your time and provides you with the reassurance that your systems are well looked after, thereby allowing you to focus on what is really important; running your business.
  • Access to latest technology: In a rapidly changing environment, how can you keep abreast of the latest software developments? Partnerships between leading software developers, such as Microsoft and Pegasus, and outsourced IT support companies, ensure the latter have access to industry insights and the latest software releases to benefit your business.

Whilst businesses new to outsourcing may fear losing control or receiving poor quality service, these risks are easily mitigated with due diligence and comprehensive Service Level Agreements. In reality, the available cost savings and access to specialised skills make IT outsourcing an extremely attractive option for businesses, particularly SMEs.

If you are considering outsourcing your IT and would like to discuss your requirements, get in touch and a member of our team would be delighted to help.


Client Testimonials


Josie Sullivan Leroy Reid & Co

Very helpful in supplying the system required with very little down time. Personable and professional in guiding us along the right path. Nothing is too much for them.

David Halloway Southern Testing

Support with a sense of fun!

Carmel Clarke Kingswood Controls

Professional and extremely helpful. PCR will go above and beyond to resolve any IT problems that you may have.

Max Somper Metamark

PCR are very much on the same page as ourselves. They're very flexible, pragmatic about response, efficient, and they've always been the best choice for us as a business.

Keith Faulkner Brainwaves Books

Over the years, I've seen PCR grow and develop, but their attitude and customer service has never altered. The quality of their service remains constant.

Alex Arscott Richard Russell Panels

A good honest company we've dealt with since the year dot.

Contact PCR now