Microsoft Dynamics 365
Microsoft Dynamics 365
Dynamics 365 is Microsoft’s new offering of business software in the cloud. The solution brings together the best of CRM and business management (ERP) cloud offerings into one integrated service with a purpose-built app for each key business process. This means you can break down the silos between your business processes and applications, driving intelligent decisions and outcomes.
Dynamics 365 provides a modern and familiar experience, whilst giving you the flexibility to purchase the solutions you need. This means you can work smarter and faster with applications that you can build on as your business grows.
The benefits of Dynamics 365
- All-in-one business management solution that’s easy to use and adapt
- Integrated apps that improve customer understanding, increase efficiency and improve decision making
- Cloud solution that allows you to do business anywhere, any time
- Automated processes that replace the need to do repetitive manual tasks
- Flexibility and scalability so you can scale up or down as your business needs change
- Deep integration with Office 365 to improve productivity
- Real time reporting with business intelligence tools like Microsoft Power BI and Cortana
- Reassurance of UK data residency and security to comply with GDPR requirements
Read more about the benefits of moving to a Cloud accounting package with 7 Reasons to Consider Cloud Accounting Software.
As an accredited Microsoft partner and Dynamics provider, PCR can help design, implement and support your Dynamics 365 applications. Contact us today to find out more.
Microsoft are also currently running a free 30-day trial of the software. If you are interested in signing up and seeing how Dynamics 365 could help your business, please get in touch.
Key Apps of Dynamics 365
Connect your finances, sales, service, and operations to streamline business processes, improve customer interactions, and enable growth. Get an end-to-end view of your business so you can manage your financials and maximise revenue opportunities.
Turn prospects into relationships by nurturing leads and moving beyond basic email marketing. Connect sales and marketing, automate processes and make smarter decisions to deliver engaging customer experiences and maximise marketing ROI.
Turn relationships into revenue by personalising relationships, predicting customer needs and increasing sales. With embedded intelligence, you can get a better view of your customers and opportunities, to sell smarter.
Earn customers for life with customer, field and project service apps that enable you to improve customer service and exceed expectations. Deliver fast and personalised service and successfully manage your projects to deliver them on time and budget.
More about Dynamics 365
Microsoft Dynamics 365 provides a completely customisable and flexible solution to support the activities that help business growth. As a Cloud solution, it offers businesses simple and flexible licensing. You can choose between single role-based apps or plans that deliver packaged apps.
Dynamics 365 Sales, Marketing and Service apps have now replaced Dynamics CRM. If you are an existing CRM customer, you will need to transition to the new software upon contract renewal. Find out more by reading our blog; How Dynamics 365 affects existing customers or contact us to discuss your options.