IT Support &
Business Software

PCR becomes a member of Ombudsman Services

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PCR member of Ombudsman Services

We are delighted to advise that PCR is now a member of Ombudsman Services for Communications. This demonstrates our commitment to providing excellent customer service and quality.

By signing up to the scheme, PCR have given our customers access to the Ombudsman Services. This is the largest multi-sector dispute resolution provider in the UK. As a result, any customer that requires help in resolving a complaint or dispute, can access their services for free. The only stipulation is for the complaint to have been with us for at least eight weeks to give us a chance to address it.

For more details on our complaints handling procedure, read our Code of Practice on Complaint Handling and Dispute Resolution.

 

 


Testimonials

Josie Sullivan Leroy Reid & Co

Very helpful in supplying the system required with very little down time. Personable and professional in guiding us along the right path. Nothing is too much for them.

David Halloway Southern Testing

Support with a sense of fun!

Carmel Clarke Kingswood Controls

Professional and extremely helpful. PCR will go above and beyond to resolve any IT problems that you may have.

Max Somper Metamark

PCR are very much on the same page as ourselves. They're very flexible, pragmatic about response, efficient, and they've always been the best choice for us as a business.

Keith Faulkner Brainwaves Books

Over the years, I've seen PCR grow and develop, but their attitude and customer service has never altered. The quality of their service remains constant.

Alex Arscott Richard Russell Panels

A good honest company we've dealt with since the year dot.

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