Pegasus Opera Support Services
Pegasus Opera Support from a Premier Partner
PCR has over 25 years experience implementing and supporting the Pegasus range of software systems. Our dedicated team of Pegasus accredited engineers will take care of any support issues that arise within your Pegasus Opera 3 Accounting system. Based in Surrey, we cover London, the South East, and further afield – providing support to hundreds of users across a number of industry sectors.
Our support offers guaranteed response times, demonstrating our commitment to resolving issues quickly. In addition, engaging with PCR for support offers the following benefits:
- Full accreditation to support the entire range of Pegasus Opera products: Our Pegasus qualified engineers support Pegasus Opera, Pegasus Opera II, Pegasus Opera 3, as well as the Business Intelligence (BI) suite, and Construction Industry Solution (CIS).
- Dedicated Payroll program: For our customers with Pegasus Opera 3 Payroll, we have a dedicated program around year-end time to ensure your end of year runs as smoothly as possible.
- Microsoft Partner: Having a sound and efficient IT network will enhance your Opera system. We are also an accredited Microsoft Partner, and can provide you with support for your PCs and servers in addition to Pegasus support.
For more information on how we can help support your business, contact us today.
Our support services include:
Unlimited Telephone Support
You have unlimited access to our experienced Pegasus Qualified Technical Engineers, for expert technical assistance and advice.
Our standard hours are Monday – Friday, 9am to 5.30pm, but we also offer out of hours support where required. For larger systems, we can provide on site contracted support services.
Web Based Remote Support
Using our web-based tools, our technicians can dial into your systems and fix the problem quickly and efficiently, allowing you to get on with running your business.
Pegasus Opera Advice
We communicate the impact of any new developments to standard functionality within Pegasus Opera. We help our customers decide if these enhancements are important to them, and oversee their setup and configuration.
As your business requirements change, the functionality of Opera may need to be enhanced. Our qualified consultants provide advice to help our customers understand the most appropriate way to meet their new requirements.